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Get Sharp: Smarter Decision Making and Critical Thinking for Administrative Professionals

Gain the thinking tools you need to tackle today’s business challenges.
This interactive seminar is designed to help you build and expand your decision-making, critical-thinking and creative problem-solving skills. You will cover methods of assessing and resolving problems and understanding the role of inferences and assumption. Gain confidence in asking the right questions and overcoming the stress of making complex decisions.

 

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Learning Objectives Fee
Course Benefits Who Should Attend

This course is only offered through Courses On Request.


Course Details

Learning Objectives

  • Explore Gardener’s Eight Intelligences: identifying how you learn best
  • Create new ways to ask questions: open questions, closed questions, leading questions, assumption challenges
  • Apply critical thinking: enhance your credibility with management
     

Course Benefits

  • Enhance your ability to be more proactive and to act independently
  • Become more confident in making sound decisions
  • Build a strong administration team

Course Features

  • Audiovisual resources to reinforce learning in an impactful manner
  • Hands-on activities to engage participants in demonstrating skills
  • Self assessment for insight into individual behaviour and how you work with others
  • Simulation activities to help transfer learned skills and behaviour to the working world
  • Structured case study(ies) to apply learning in groups
  • Worksheets and exercises to enhance participation and learning
     

Fee

Who Should Attend

Administrative professionals, including secretaries, executive secretaries, administrative assistants, office managers, executive assistants and other office support staff.

Course Type

Facilitators

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  • "  The course touched on all the important areas that I would expect to have been covered. I also appreciated how Steve applied the content to his own experiences.  "

  • "  J’ai vraiment apprécié la formation et l’animateur et je vois très bien où je pourrai appliquer une grande partie des thèmes abordés. Merci.  "

    Frank Kirwan
    Powerful Utilities Contractors

  • "  I liked the practical, hands-on exercises that gave us an opportunity to apply the theoretical knowledge provided during the course to situations we face at the workplace.  "

  • "  I really enjoyed the small group activities. It gave us a great opportunity to receive constructive feedback and share ideas among ourselves.  "