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Stepping Up To Leadership

Bring out the leader in you

In an interactive environment, you will participate in exercises that promote networking among participants and offer targeted career development strategies. This leadership workshop is your opportunity to deal with work expectations, as well as influencing and motivating others to perform well.
 

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Learning Objectives Fee
Course Benefits Who Should Attend

This course is only offered through Courses On Request.


Course Details

Learning Objectives

  • Identify leadership behaviours and styles
  • Demonstrate the importance of creating partnerships to get information and resources
  • Lead teams/individuals without direct authority
  • Apply techniques for designing your own personal development plan
  • Review Emotional Intelligence (EI) essentials and how to access your own EI to enhance your credibility with management

Course Benefits

  • Acquire the confidence and self-esteem to step up to an administrative leadership role
  • Develop strategies to influence and motivate up, down and across the organization
  • Anticipate the new Administrative leader’s greatest challenges
  • Understand the multi-dimensions of diversity, and how to manage in a diverse workplace
  • Better manage day-to-day communications
  • Build a strong leadership team
     

Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Audiovisual resources to reinforce learning in an impactful manner
  • Hands-on activities to engage participants in demonstrating skills
  • Simulation activities to help transfer learned skills and behaviour to the working world
     

Fee

Who Should Attend

Senior-level administrative assistants, executive secretaries, administrative support staff and/or office support personnel with formal or informal supervisory responsibilities. 

Course Type

Accreditation

Facilitators

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  • "  The best part of the course was that Darlene was the facilitator. I have been to many of your conferences, and have enjoyed them all. Darlene is the best you have on your panel. I hope you keep her for a very long time!  "

  • "  The course was interactive, informative and helpful in all aspects.  "