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Management Skills for Government Administrative Professionals

Increase your administrative effectiveness to meet the challenges of today’s Public Service workplace

Find your place on the management team through self empowerment with our professional development course.

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Learning Objectives Fee
Course Benefits Who Should Attend

This course is only offered through Courses On Request.


Course Details

Learning Objectives

  • Empower yourself to achieve growth
  • Create a blueprint for managing change
  • Identify your core competencies
  • Match business goals with administrative support goals
  • Assess your leader/manager preference in teams
  • Map your management team's priorities for the year
  • Set criteria to validate risk/value priorities
  • Strengthen your active listening skills
  • Master the techniques for dealing with difficult people
  •  Use persuasion and negotiation to gain better outcomes from conflict
     

Course Benefits

  • Learn methods for juggling multiple responsibilities
  • Increase your ways to think positively on your feet with powerful techniques
  • Understand different team player styles for more effective collaboration
  • Control your time and workload with advanced time management skills
  • Become a strategic partner to your boss

Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Brainstorm activities encourage involvement of everyone for creative thinking
  • Hands-on activities engage participants in demonstrating skills

Fee

Who Should Attend

Seasoned administrative professionals, including executive assistants and administrative assistants who are striving to enhance their careers and improve their contribution within the Public Sector

Course Type

Accreditation

N/A

Facilitators

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  • "  The course was very well detailed. The interaction with the facilitator regarding actual business plan activities and challenges was excellent.  "

  • "  I liked the templates & worksheet examples. I can apply them to my ongoing and future projects at work.  "

  • "  Rob was a very experienced instructor for detailed project management with hands-on knowledge for the PMP exam.  "

  • "  This was an exceptional course and instructor, which offered real instruction and real life examples. It provided very useful information which will be very practical in our day to day activities.  "