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Moving Ahead: Breaking Behaviour Patterns that Hold You Back

Change your professional image by overcoming destructive workplace behaviour

Being highly reactive, being unaware of others’ feelings and emotions, constantly questioning authority, being overly emotional, exhibiting pessimism - These are just a few examples of behaviours that contribute to a poor professional image – even for the most capable employees. Through this course you will overcome and resolve workplace situations where your ineffective behaviour tend to shine.
 

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Learning Objectives Fee
Course Benefits Who Should Attend

Upcoming Sessions

Date City Times Course# 32255
  • Jul 16, 2012
    - Jul 17, 2012
    Toronto, ON 9:00 AM
    - 5:00 PM
    Register Now
  • Oct 1, 2012
    - Oct 2, 2012
    Toronto, ON 9:00 AM
    - 5:00 PM
    Register Now
  • Feb 11, 2013
    - Feb 12, 2013
    Toronto, ON 9:00 AM
    - 5:00 PM
    Register Now

Do you need a different date or location? We offer Courses On Request.


Course Details

Learning Objectives

  • Identify and analyze self-defeating behaviours
  • Evaluate your professional image in the eyes of coworkers, customers and senior management
  • Understand a five-step process for overcoming emotional triggers
  • Increase your emotional intelligence to better handle interpersonal relationships
  • Control reactions instead of being controlled by them
  • Accept responsibility for communicating effectively with others

Course Benefits

  • Identify triggers that can elicit negative behaviour
  • Successfully change  career-sabotaging habits
  • Manage feelings of frustration and anger in the workplace
  • Gain recognition for contributing to a more positive work environment
  • Improve your professional image
  • Create a positive work environment
  • Minimize risk due to destructive behaviour

Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Job aid(s) and tip sheets to take back to the workplace
  • Hands-on activities to engage participants in demonstrating skills
  • Role play to practice techniques and behaviours in a safe environment
  • Simulation activities to help transfer learned skills and behaviour to the working world
  • Worksheets and exercises to enhance participation and learning

Additional Details

We offer a complete range of Communication and Interpersonal Skills Training courses. Visit Communications and Interpersonal Skills Training seminars to view full course list.

Fee

Who Should Attend

Employees, managers, supervisors, team leaders who would benefit from a change in workplace behavious patterns.

Course Type

Accreditation

Facilitators

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  • "  I liked being able to apply the knowledge gained to real examples during the course.  "

  • "  Both Instructors did an exceptional job catering to our specific needs.  "

  • "  I enjoyed learning about the changes in grammar - I thought I was losing it!! Things have changed since I went to school.  "

  • "  The training was excellent; far more than I expected in terms of amount of information covered and the depth in which we were able to get into some of the topics. I was particularly impressed with the first three days with Al, for the business planning, management and leadership sections. I found these topics not only informative but the style in which Al conducted the sessions was also very motivating, which is a pleasant side benefit.  "

    Sean De Vries
    Panasonic Canada