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Business Conversation Skills When English Is a Second Language

Get the business language skills you need to improve your confidence and results.

When English is your second language, simply learning how to write business documents is not enough. Learning how to express ideas directly and clearly is the focus of this course.  Your confidence will continue growing throughout the course as you build the confidence to have  any business conversation.

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Learning Objectives Fee
Course Benefits Who Should Attend

This course is only offered through Courses On Request.


Course Details

Learning Objectives

  • Develop an understanding of cultural differences in conversation
  • Create realistic conversational goals
  • Express yourself using stimulating business language
  • Compile dozens of techniques for effective business conversation
  • Analyze and overcome barriers in nonverbal communication
  • Evaluate and master problems in listening to and understanding others
  • Recognize different styles and guidelines in business conversations
  • Develop your own action plan for improving your business conversation skills

Course Benefits

  • Increase clarity and self-confidence when interacting with upper management and colleagues on a daily basis
  • Gain the ability to become professionally assertive and focus on the issues being addressed
  • Understand the nuances of verbal and non-verbal aspects of business conversation
  • Ensure clear communication amongst your staff

Course Features

  • Structured case studies to apply learning in groups
  • Simulation activities to help transfer learned skills and behaviour to the working world
  • Worksheets and exercises to enhance participation and learning

Fee

Who Should Attend

Business and technical professionals who are new to Canada and/or have difficulties in the verbal and non-verbal aspects of business conversation.

Course Type

Accreditation

Facilitators

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  • "  The catering was EXCELLENT!!!! Nice and light, very healthy, and not heavy food so that you are falling asleep in the p.m. hours. TOP NOTCH catering!!  "

  • "  What I liked most about the course was that it gave me an opportunity to examine my communication techniques and get a clear understanding of the important role I play when communicating. It allowed me to realize that I need to be aware of my emotions at all times.  "

  • "  I felt that the topics that were covered were extremely helpful because I would be able to apply these skills immediately.  "

  • "  I look forward to attending more courses here.  "

    Tammy McLean
    Estee Lauder Cosmetics