Assertiveness Training for Women in Business

• Identify the characteristics of the four assertiveness styles
• Assess your individual assertiveness style and its effectiveness
• Demonstrate assertiveness techniques using supportive communication behaviours
• Define negotiation and its connection to assertiveness
• Develop an action plan to overcome at least two personal obstacles to assertiveness
• Incorporate techniques into everyday practices

• Recognize your own strengths and opportunities
• Practice assertive behaviours in challenging situations
• Learn to use assertive communication techniques: verbal, non-verbal and assertive listening
• Better manage day-to-day interactions with colleagues, managers and clients
• Employees feel a stronger sense of empowerment in their role

• Self assessment for insight into individual behaviour and how you work with others
• Audiovisual resources to reinforce learning in an impactful manner
• Role play to practice techniques and behaviours in a safe environment
• Job aid(s) and tip sheets to take back to the workplace
• Hands-on activities to engage participants in demonstrating skills

• $2095 Member         
• $2295 non Member
  
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  Train more with an Annual Pass

All women professionals, managers and supervisors who want to improve and build on their communication, conflict resolution, delegation and action planning skills.

• Classroom

  Bring this course to your team with on site training

• Jennifer Coles
• Elizabeth Murphy
• Anne Rose