Communication Techniques for Strong Work Relationships

• Demonstrate the fundamental competencies needed to achieve solid work relationships while building strong rapport and gaining trust amongst your colleagues
• Identify and accept personal and professional responsibilities in communicating effectively with others
• Recognize short- and long-term implications of communication  on your workplace relationships
• Identify and use others’ communication and thinking style preferences to influence and motivate them to first-rate performance
• Understand values, beliefs, attitudes, and perceptual processes and their impact on establishing workplace-specific trust and respect
• Investigate emotions and how they translate into workplace emotional intelligence
• Master the key to excellent communication: observe, listen, analyze, plan, and communicate

• Learn to communicate with vision, clarity and purpose
• Gain insight into your personal communication strengths and weaknesses
• Develop the ability to be flexible in actions, thoughts and feelings to better handle workplace situations
• Engage in more effective and focused communication
• Create a positive work environment

• Audiovisual resources to reinforce learning in an impactful manner
• Self assessment for insight into individual behaviour and how you work with others
• Structured case study(ies) to apply learning in groups
• Role play to practice techniques and behaviours in a safe environment
• Simulation activities to help transfer learned skills and behaviour to the working world

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• $2295 non Member
  
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Managers and professionals seeking the skills, tools and strategies needed to enhance their prominence, influence, and respectability across their organizations. 

• Classroom

  Bring this course to your team with on site training

RIBO Credits: Personal Skills 18 hours

• Lew Bayer
• Marilyn Debora
• Maureen Hannah
• Nimira Harjee
• Colin Holbrow