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Making the Connection: Engaging and Closing Sales over the Phone

Renee Walkup

September 24, 2008

As the cost of selling continues to rise and fewer sales calls are conducted in person it's never been more essential for sales professionals to hone their telephone selling skills. Designed for the salesperson who needs to book appointments, engage customers, and close on commitments over the phone, this webcast will help you to effectively use the telephone to work with gatekeepers, grasp customers' attention, and build immediate rapport using field-tested phone selling techniques that result in more sales and profits. 

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  • "  It was a small group, which made it more of a coaching and mentoring environment, enabling the participants to readily apply the new techniques and concepts to their own environments.  "

  • "  I appreciate the amount of information I can immediately put to use in the workplace.  "

  • "  Dennis was a very fun teacher.  "

  • "  I enjoyed the hands-on case scenarios and the sharing of information with the other participants.  "