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Future Leaders

Marshall Goldsmith

In our study of leadership characteristics, we found both consistent themes and emerging trends.

Many qualities of effective leadership—characteristics such as communicating vision, demonstrating integrity, focusing on results, and ensuring customer satisfaction—will never change. But five new factors have emerged as clearly more important in the future:

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  • "  Enjoyed the 'real life' experiences Al was able to share. This made the material believable. Enjoyed the class, material, instructor and setting. This is my first course and will definitely not be my last.  "

    Scott Basham
    Triton PCS

  • "  I enjoyed the interaction. It was a very good opportunity to exchange on the different subject that we touched.  "

  • "  Excellent, very participative group, good techniques & learning.  "

    David Fitzke
    Delta Dental Plan Michigan

  • "  The instructor was excellent, particularly in relation to giving personalized feedback. The phases during which participants were presenting and receiving feedback were very useful. In addition, Christina´s own approach to the presentation of this material provided an excellent opportunity to learn by observation.  "