Interpersonal Skills for Managers

• Recognize and manage the complex processes of communication in order to achieve performance excellence through interpersonal co-operation
• Identify and apply new skills and strategies to enhance individual and team performance
• Identify and analyze communication styles and practice appropriate strategic interpersonal skills to develop and maintain productive workplace relationships
• Motivate and influence others to work co-operatively toward achieving organizational and team goals by effectively communicating high standards, offering productive performance feedback, and recognizing individual accomplishments

• Gain a better understanding of your personal style and your impact on others
• Discover how to minimize conflict and foster teamwork
• Improve the “people” side of your job
• Create a positive work environment
• Build a strong management team

• Self assessment for insight into individual behaviour and how you work with others
• Simulation activities to help transfer learned skills and behaviour to the working world
• Worksheets and exercises to enhance participation and learning

• $1995 Member         
• $2195 non Member
  
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  Train more with an Annual Pass

Managers, supervisors and team leaders who work in constant communication with others to achieve results.

• Classroom

  Bring this course to your team with on site training

RIBO Credits: Personal Skills 18 hours

• Lucie Chartrand
• Deane Eldredge
• Maureen Hannah
• Donna Marshall
• Elizabeth Murphy
• Nick Pollice
• Bruce Rubin
• Jeffrey Sparling
• Janelle Van Halst