Managing Stress and Emotions in the Workplace

• Consider how perceptions have a direct impact on your emotions and understand how to modify your perceptions
• Analyze how hurt, loss, anxiety, anger, guilt and depression trigger emotional arousal and reactions
• Make the connection between emotions and workplace stress
• Practice hands-on techniques to keep from being “emotionally hijacked” at work
• Practice using emotional feedback and practical intuition as a tool to be more perceptive
• Apply “head level” and “heart level” information to make better quality decisions

• Discover how you can stay focused in the face of stress and frustration
• Deal effectively with intimidating and explosive personalities
• Create a positive workplace environment
• Minimize risk due to ‘out of control’ employees

• Self assessment for insight into individual behaviour and how you work with others
• Structured case study(ies) to apply learning in groups
• Hands-on activities engage participants in demonstrating skills

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• $1995 non Member
  
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Managers, supervisors and individuals who need to coach others and/or face emotional and stressful situations at work

• Classroom

  Bring this course to your team with on site training

RIBO Credits: Personal Skills 12 hours

• Luc Beaudry
• Marilyn Debora
• Nimira Harjee
• Donna Marshall
• Karen Rae Short