Home » Courses

Course Finder

 
View all courses
 

 |  Print

Framework for Excellence

  • This strategic planning course provides participants with a clear understanding of the scope and intent of the National Quality Institute’s (NQI) Framework for Excellence.
  • It outlines a practical method for implementation, and introduces an approach to assessing your organization against the Framework for Excellence Criteria.

Learn More

Learning Objectives Fee
Course Benefits Who Should Attend

This course is only offered through Courses On Request.


Course Details

Learning Objectives

  • The elements of the NQI Framework, and its use as an overall strategic framework for excellence across the organization
  • The history and evolution of the international quality movement
  • The drivers of the NQI Framework (Leadership, Planning, People Focus, Customer/Client/Citizen Focus, Process Management, and Supplier/Partner Focus) that drive overall organizational performance
  • The intent of the Framework, and how to sustain your improvements and increase your organization's success
  • How to integrate improvement efforts under one strategic framework
  • The four levels of the NQI Progressive Excellence Program (NQI PEP®)
  • What it takes to drive long-term culture change
  • How to use the NQI PEP® as a way to integrate improvement efforts across your organization
  • How to use NQI PEP® to confirm strengths and review opportunities for continuous improvement
  • How to assess your organization against NQI PEP® Levels 1 and 2.

Course Features


 

Additional Details

This course takes place at National Quality Institute's office located at 2275 Lake Shore Blvd West in Toronto.  For more information, please call 416-251-7600.

Fee

Who Should Attend

  • All employees, managers and quality professionals responsible for increasing the effectiveness of their workgroup or
    organization
  • Suitable for both the public and private sectors
  • Any individual or team who is responsible for the implementation of the NQI Progressive Excellence Program

Course Type

  • Classroom

SEE THE MOST RELEVANT INFO ON THIS SITE BY SELECTING:

  • "  What a rewarding learning opportunity. This course gave me what I needed to bring success to my organization & my career.  "

    Brad Holub
    VP Operations
    Sherritt International Corporation (recently promoted from GM Operations, Cuba)

  • "  Donald Carmont was an amazing instructor who seems very knowledgeable and the resources that we get are a huge tool that I can continue to use on an on-going basis.  "

  • "  Mr. Fisher was a very knowledgeable instructor and the small number of participants allowed a more in-depth approach when necessary as well as practically one on one opportunities.  "

  • "  Excellent instructor, very lively. Kept attention throughout the 3 days.  "

    Tony Pereira
    TTC