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Organizational Excellence Assessment

Organizational Excellence Assessment is a methodology to assess how an organization’s management systems compare against the Canadian Framework for Excellence.

Assessments are normally conducted to:

  • Better understand an organization’s strengths & opportunities in line with the intent of the Canadian Framework for Excellence
  • Address strategic issues, and close gaps which ultimately improves performance.

This 2-day assessment training course:

  • Provides organizational assessment leaders and team members with the knowledge, skills and attitude necessary to conduct an organizational assessment, using NQI Criteria (Framework for Excellence or NQI PEP®)
  • Covers the NQI Assessment Roadmap which includes:
    • Engaging the Leaders
    • Selecting the Assessment Team
    • Conducting a Preliminary Assessment
    • Planning the Main Assessment
    • Gathering Assessment Data
    • Preparing the Final Report
    • Communicating Results.

BONUS : After the completion of this strategic planning training program, participants will receive access to the Interactive Assessor: Game Based Learning (online course).

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Learning Objectives Fee
Course Benefits Who Should Attend

This course is only offered through Courses On Request.


Course Details

Learning Objectives

  • The principles of excellence & related criteria
  • The process to complete an organizational excellence assessment
  • Assessment preparation and planning activities
  • Pre-assessment activities
  • Assessment data-gathering activities
  • Post-assessment activities
  • Communication and follow-up activities
  • How to build and apply a series of interview questions to use in the assessment process
  • The scoring system used to evaluate the assessment results
  • Preparation of assessment reports
  • Application of team-building principles

Course Benefits

  • Those who will lead and/or take part in either internal or external organizational assessments
  • CAE & NQI PEP® assessors and/or verifiers
  • Those responsible for continuous improvement of their organization’s performance using the Excellence Frameworks (Quality, Healthy Workplace or Integrated).
  • Suitable for both the public and private sectors

Additional Details

This course takes place at National Quality Institute's office located at 2275 Lake Shore Blvd West in Toronto.  For more information, please call 416-251-7600.

Fee

Course Type

  • Classroom

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  • "  I think the course was very well presented. I obtained considerable knowledge to use.  "

    Don Pearcey
    Region of Waterloo

  • "  An exceptional course. The course was very well coordinated. The social activities were well placed during the week to help facilitate networking ...  "

    Ken Budzak
    ISC - Information Services Corporation

  • "  Thank you for a great speaker! Very enjoyable.  "

  • "  The class size was small; we had a wonderful mix of people. Peter was very good a gauging what the class needed and where we should spend more time.  "